Author: Gavin

  • Describing things

    We’re now a lot more careful of the content we use and how it is designed. More content design and strategy roles are becoming available than ever before. Organisations and businesses now understand that designing content in a way that humans understand has a real effect. Even with all of the work we do on…

  • Professional progression

    Professional progression

    I recently gave a talk at Camp Digital on professional progression. I took the attendees through multiple aspects of what they should be doing in their careers in order to progress. A section of the talk is dedicated to my own working theory about time, skill levels and focus. This theory depends on a few…

  • Time

    Time. Thinking and stressing about it took up a lot of my life. It increased panic and guilt ten-fold. “What if I’m late?” “What if this isn’t finished by X?” “People expect this of me.” “I need to not let people wait.” “You (whoever you was at the time) need to do something as quick…

  • Good product development process

    These days I spend my time fulfilling my role as Head of Interaction Design within DWP Digital. Specifically making sure things are joined up and consistent across services. There’s a lot going on*. The approach to consistency We follow an agile method of working. By that I’m describing the real agile, the being agile *not*…

  • Impostor Syndrome

    Impostor Syndrome

    This article will be one of the most important you’ve read about impostor syndrome and mental health in our industry. It will cover several points; mental health support what we can do to recognise it how it plays into our personal and professional lives how to deal with it how to begin overcome it Current…

  • Proactive instead of reactive product development

    Large organisations are often found reacting to the needs of their users or business. A reason but not an excuse for this is that legacy systems need maintaining. Anything ‘new’ is bolted to them which creates significant challenges over time. By doing this they end up in a journey of reactive product development which is…

  • So you want to get into web design

    This article was originally written in 2010. Facts may have changed. So you’re looking to get into web design? It’s a dog-eat-dog world and below I’ll take you through what the industry is like, what kind of jobs you can do, what skills you need, how you can market yourself, how to communicate with clients…

  • How to ask for feedback that may be hard to hear

    Recently I’ve been giving a talk on impostor syndrome. As part of that, I discuss strengths and shortcomings. An approach to recognising shortcomings should be a good thing. Without recognising your shortcomings we will never truly recognise our strengths. When we are able to see both, the resulting growth is incredible. Failing to provide vital…

  • Creating a mentor programme

    The back story Throughout my career I’ve advertently or in-advertantly acted as a mentor for someone. That’s 13 years of caring and nurturing many different personalities. In the last two years I have broken through my impostor syndrome. I finally had room to accept that I had a mentor, even if they didn’t know it.…

  • Geek Mental Health Week Newcastle 2017

    I am organising Newcastle’s first Geek Mental Help Week event. It will take place at the Mining Institute in Newcastle on 3 October 2017 at 6pm. What is Geek Mental Help Week? It is a week-long series of articles, podcasts and events about mental health issues. We’ll hear stories from those who suffer as well…